Frequently Asked Questions
Everything you need to know about shopping with Dwell.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please note that sale items are final sale and cannot be returned.
How do I find the right size?
Each product page includes a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Can I track my order?
Yes, once your order has shipped, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.
Are your materials sustainably sourced?
At Dwell, we prioritize ethical production. Over 80% of our current collection is made from organic cotton, recycled polyester, or Tencel to minimize our environmental footprint.