Returns & Exchanges
At Dwell, we want you to be completely satisfied with your fashion investment, which is why we offer a 30-day return window for all unworn items with original tags attached. Our streamlined process ensures that if a fit or style isn't perfect, you can find your ideal look without any hassle.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Package Your Items
Place the original items, including all designer tags and packaging, securely inside the shipping box to prevent damage.
Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and affix it clearly to the outside of your package.
Drop Off and Track
Leave your package at any authorized carrier location and keep your tracking receipt; your refund will be processed within 5-7 business days of arrival.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing